New Customer Stories

BlossomFlower Delivery:
$266,000+ annual savings
on customer support processes

By partnering with Pointai, BlossomFlowers Delivery transformed its support operations — cutting costs, speeding up responses, and increasing customer satisfaction.

Inspire Hub

Stay ahead, refine your approach, and discover new ways to delight and surprise your customers.
An overview of the evolution of customer service with a focus on the milestones that redefined customer interactions.
Practical tips on process optimization using AI, including automated ticket routing and chatbots.
An explanation of how AI can complement, rather than replace, human agents, improving their work and CX.
Best Practices
Skills and Training
Customer Stories
Tools and Technologies
Best Practices
Trends and Insights
Tools and Technologies
Trends and Insights
Customer Stories
Trends and Insights
Best Practices

See Pointai in action – start automating today!

Watch AI-powered support in real time — resolving requests,
answering questions, and keeping customers happy instantly.

See Pointai in action – start automating today!

Watch AI-powered support in real time — resolving requests,
answering questions, and keeping customers happy instantly.