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New Customer Stories
BlossomFlower Delivery:
$266,000+ annual savings
on customer support processes
By partnering with Pointai, BlossomFlowers Delivery transformed its support operations — cutting costs, speeding up responses, and increasing customer satisfaction.
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Inspire Hub
Stay ahead, refine your approach, and discover new ways to delight and surprise your customers.
The Evolution of Customer Service: From call centers to AI platforms
An overview of the evolution of customer service with a focus on the milestones that redefined customer interactions.
How to reduce response times without sacrificing quality
Practical tips on process optimization using AI, including automated ticket routing and chatbots.
Why the human touch and AI must work together
An explanation of how AI can complement, rather than replace, human agents, improving their work and CX.
Best Practices
How AI tailors interactions to each customer
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Skills and Training
How AI helps train new support agents
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Customer Stories
BlossomFlowers Delivery:
$266,000+ annual savings on customer support processes
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Tools and Technologies
How to improve the quality of team responses
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Best Practices
Key metrics to track in customer service: How AI Can boost them
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Trends and Insights
Why the human touch and AI must work together in customer service
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Tools and Technologies
How to implement AI in customer service the right way
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Trends and Insights
The Evolution of Customer Service: From call centers to AI platforms
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Customer Stories
Rethinking 24/7 Support:
How SpatialChat scaled global assistance without the chaos
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Trends and Insights
How AI tools are reshaping customer support and reducing team overload
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Best Practices
How AI helps startups scale customer support efficiently
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See Pointai in action – start automating today!
Watch AI-powered support in real time — resolving requests,
answering questions, and keeping customers happy instantly.
Start now
See Pointai in action – start automating today!
Watch AI-powered support in real time — resolving requests,
answering questions, and keeping customers happy instantly.
Start Now
Let’s talk support that scales
Tell us a little about your team — and we’ll show you how
Pointai
can take work off your plate and improve the way you support your customers.
First name
Last name
Enter your work email address
Submit request
By clicking submit, I acknowledge
Pointai's Privacy Policy
.