New Customer Stories
BlossomFlower Delivery:
$266,000+ annual savings
on customer support processes
By partnering with Pointai, BlossomFlowers Delivery transformed its support operations — cutting costs, speeding up responses, and increasing customer satisfaction.
Inspire Hub
Stay ahead, refine your approach, and discover new ways to delight and surprise your customers.
How to reduce response times without sacrificing quality
Practical tips on process optimization using AI, including automated ticket routing and chatbots.
Why the human touch and AI must work together in customer service
An explanation of how AI can complement, rather than replace, human agents, improving their work and CX.
How AI helps train new support agents
How AI tailors interactions to each customer
Best Practices
How AI helps train new support agents
Skills and Training
Key metrics to track in customer service: How AI Can boost them
Best Practices
Why the human touch and AI must work together in customer service
Trends and Insights
How to improve the quality of team responses
Tools and Technologies
$266,000+ annual savings on customer support processes
BlossomFlowers Delivery:
Customer Stories
How to implement AI in customer service the right way
Guides
See Pointai in action – start automating today!
Watch AI-powered support in real time — resolving requests,
answering questions, and keeping customers happy instantly.
answering questions, and keeping customers happy instantly.
See Pointai in action – start automating today!
Watch AI-powered support in real time — resolving requests,
answering questions, and keeping customers happy instantly.
answering questions, and keeping customers happy instantly.
Product
Legal
Contact us
Resources
PointAI Tech, Inc., 2025
All rights reserved
Backed by
dec’2022 winner
Let’s talk support that scales
Tell us a little about your team — and we’ll show you how Pointai can take work off your plate and improve the way you support your customers.
By clicking submit, I acknowledge Pointai's Privacy Policy.
Let’s talk support that scales
Tell us a little about your team — and we’ll show you how Pointai can take work off your plate and improve the way you support your customers.
By clicking submit, I acknowledge Pointai's Privacy Policy.
Let’s talk support that scales
Tell us a little about your team — and we’ll show you how Pointai can take work off your plate and improve the way you support your customers.
By clicking submit, I acknowledge Pointai's Privacy Policy.
Request access to our DPA
Want to review our Data Processing Agreement? Fill out the form, and we’ll provide secure access to view the document.
By clicking submit, I acknowledge Pointai's Privacy Policy.
