Empowering support teams with AI co-pilot that handle all type of tickets, including confirming or taking actions in external services, enabling true automation.
Backed by Plug and Play VC Winner of TechStars StartupWeekend Dec’2022
Loved by over 100’000+ users from companies like:
We help you to provide best support experience
+82%
Resolution Rate
Average resolution rate of resolving customer issues with PointAI
94%
Customer Satisfaction Score
Average customer satisfaction levels after using PointAI
$100,000
Annual savings
Average annual savings of PointAI’s customers on support processes
Maximize your support capacity with conversational AI
PointAI understands complex queries, asks clarifying questions, and fully converses with your customers – dramatically reducing support volume by 80%, unlocking 24/7 support, and delivering CSAT-boosting service.
Provide AI assistance without changing your support system
Add PointAI to your helpdesk solution.Start offering AI assistance with PointAI in less than an hour, whether you use Gorgias, Intercom, LiveChat, Zendesk, Freshdesk, or something else.
Provide best support experience for your customers.
Zero misleading answers
+70%
Automation rate
1.7x
Increase in CSAT
Meet PointAI
Empower your support teams with AI co-pilot that handle all type of tickets, including confirming or taking actions in external services, enabling true automation.
70%
Cost reduction on support team
languages supported
50+
Start providing best support experience
Book a demo today with our customer experience expert.
“Before PointAI, we needed a large team around the world for 24/7 support. Now, with PointAI, we have a smaller team handling only Level 2 Support, as PointAI takes care of all Level 1 Support.”
Almas Abulkhairov · CEO of SpatialChat
What our customers are saying
Companies – no matter what size, shape or form they come in – use PointAI to scale their business. Find out what we’ve done for them. And what we can do for you.
Transforming Level 1 Customer Support at SpatialChat
$36,000+
Annual savings
70% inquiries
Solved with AI
$266,000+ annual savings for BlossomFlower Delivery
$266,000+
Annual savings
76% increase
of Customer Satisfaction Score
Converting incoming chats into sales opportunities at TeenTechEd
$24,000+
Annual savings
80% inquiries
Solved with AI
Instant integration with your current software
Use our dashboard. Or connect PointAI with the software you already use to run your support.
